We believe in 100%
customer satisfaction.
And we stand by our word!
   

 

 
 
Home
Repair Service
Sale Service
Warranty
Contact Us
 

 

 
Contact Us

 

General Information
Tel: 608-268-3344
sales@central-wireless.com

Repair Service
Derek Kroll
derekk@central-wireless.com

Customer Service
Michael O'Connell
mikec@central-wireless.com
 


 
CUSTOMER SATISFACTION
POLICY

Since its founding in 2002, Central-Wireless has been developing a corporate mindset under the motto 'Providing with the Best', in which we create products and services that are more valuable to customers, and in which every one of us understands and timely responds to what our customers expect in order to make a company that is trusted and chosen by customers.

Customer Satisfaction Framework

Customer Service Officers are appointed to take good care of each business process to promote activities that help improve customer satisfaction.  The basic role of Customer Service Officer is to continually improve customer satisfaction from within each division to raise the value of Central-Wireless's business activities. Specifically, Customer Service Offices work to promptly address issues as soon as they arise, investigate their causes, and prevent any recurrence. They also identify issues brought to light in Customer Satisfaction Questionnaire and make improvements to them, as well as raise and establish awareness of customer satisfaction by holding training programs in each division.

Central-Wireless  is committed to protecting the privacy of our online visitors and customers. Our privacy policy governs our use of private visitor information and other information about our visitors and customers.

Central-Wireless  believes that our online visitors and customers need to be provided clear and prominent notice regarding what personal information is being collected about them, how it will be used, whether or not it will be disclosed, and if so, to whom.
  • We do not disclose individual names or customer contact information (such as telephone numbers, email address, or various personal identification numbers), to any third party without your prior consent, except as required by law, or as needed to fulfill an order or deliver a product that a customer has ordered.

    Additionally, we may share information with law enforcement agencies or other companies assisting us in fraud prevention or investigations.

    In support of maintaining a safe and secure environment for credit card purchases, it is essential to our customers that we use credit card and other billing account numbers only for the fulfillment of purchases or other transactions initiated by our customers. We do not use credit card or other billing account numbers in other ways without your prior consent.

  • We do not release to third parties specific customer account information except to comply with valid legal process or in reasonable efforts to fulfill a transaction initiated by our customers.

 

 

If you have any questions, please feel free to email us
or give us a call. Thank You.

608-268-3344
sales@central-wireless.com

www.Central-Wireless.com

 

Why Central-Wireless?

We believe in 100% customer satisfaction. We always deliver what we promise and we stand by our work, products sold or repairs performed. We offer state-of-the-art technology phones to fit any business: small or large. We offer fast turnaround, excellent reliabilty, friendly service and the lowest prices on the web! Call or email us today to discuss how we can help your business save money!

 

SpectraLink®, SpectraLink logo are trademarks or registered trademarks of Polycom Inc.
Polycom®, Polycom logo are trademarks or registered trademarks of Polycom Inc.
 

 


Product & Solution Consultant    

Tel:
608-268-3344    
Copyright © Central -Wireless. All rights reserved